Privacy Policy

---

Last updated: 16/02/24

Go Genius is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and protect any personal information you provide to us.

1. Who We Are

Go Genius is an educational service provider based in North London, offering tutoring and academic support to students of all ages.

• Email:      admin@gogenius.co.uk
• Phone:      020 335 50 335 / 07903 823 307
• Website:      www.gogenius.co.uk

2. What Information We Collect

We may collect the following types of information:

• Parents/Guardians:      Name, contact details (email, phone number), address (if applicable)
• Students:      Name, school year, academic level, learning goals, and progress notes
• Website      visitors: IP address, browser type, usage data (via cookies)

3. How We Use Your Information

We use your personal data to:

• Deliver      tutoring services and monitor progress
• Communicate      with parents/guardians regarding lessons, updates, or concerns
• Schedule      sessions and manage bookings
• Provide      resources, feedback, and reports
• Process      payments and issue receipts
• Improve      our services and website

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual      obligation – to provide the tutoring services you have requested
• Legitimate      interest – to improve our services and ensure effective communication
• Consent      – when you opt in to newsletters, assessments, or marketing updates

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Where      required by law (e.g., safeguarding or legal compliance)
• With      your explicit consent

All Go Genius tutors and staff are trained in data protection and confidentiality.

6. How We Store Your Information

• Personal      data is stored securely on password-protected systems.
• Paper-based      data (if any) is kept in locked storage and only accessible to authorised      staff.
• Data      is only retained for as long as necessary to fulfil its purpose or as      required by law.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access      the personal data we hold about you
• Request      correction of inaccurate or outdated information
• Request      erasure of your data (“the right to be forgotten”)
• Object      to or restrict certain types of data processing
• Withdraw      consent at any time (where applicable)

To exercise your rights, email us at admin@gogenius.co.uk.

8. Cookies (for Website Visitors)

Our website may use cookies to improve your experience. You can control or disable cookies through your browser settings. For more information, please refer to our [Cookie Policy] (optional link).

9. Safeguarding Children’s Data

Go Genius takes safeguarding seriously. We collect only the minimum data necessary to support students, and this data is handled with the highest level of care and in line with child protection policies.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Please review this page periodically to stay informed.

If you have any concerns about how your data is handled, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.